Contact
A cross-border store needs one clear support path for pre-purchase questions, payment issues, customs paperwork, and delivery claims.
Last updated: May 16, 2026
Buyers can ask about subject, size, frame depth, documentation reference, packing method, and estimated courier cost before placing an order.
For expensive framed works, additional photos or a short packing confirmation can be prepared before shipment.
When contacting support, include the order number, buyer email, PayPal payment reference, courier tracking number, and any customs document reference.
Keeping these references together helps us respond faster and reduces mistakes during shipment follow-up.
Use support@rebgongthangkas.com for product questions, order questions, payment issues, customs paperwork, and delivery claims.
The contact form below opens an email draft in the buyer's mail client. This keeps the first phase simple while still giving buyers a clear support path.
The contact page is not decoration. It tells buyers there is a real process after payment, especially when the shipment crosses borders.